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John Mclellan Contracting Professional Certifications
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GAF Authorized Since 2002
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GAF Master Elite Highly Qualified Roofers
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Member of Ajax Pickering
Board of Trade
Trained in Customer Service for the Disabled
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ECO Business: Gold Level
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Flat Roof Certified
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Skylight and Sun Tunnel
Installation Specialists
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Certainteed’s
Professional Roofer Council Since 2001
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Siding and Window Dealers
Association of Canada Member
nrca
National Roofing
Contractors Association member
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Award Winner Ajax Pickering
Board of Trade Business
Excellence, 2010
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Roofing, Window, and Vinyl Siding Renovations

March 22, 2010

Dear John McLellan,

About a year ago, our town home was beginning to have some major problems with a leaky roof on the top of the unit and leaky flat roof on the third floor deck.  To make matters worse, the windows on the third floor were beginning to rot.  Despite our best efforts to obtain help from family members in the roofing trade and from various independent contractors we were not able to obtain a fair quote nor the personal attention and guidance a first time home owner needed.

Imagine our surprise when we first met John in December 2009.  John came out and gave my family an honest evaluation of my roofs and windows and sent us a fair quote within a few days. 

Regarding the workmanship and the work crews we had the pleasure of meeting:

The first round of work involved refinishing the steep roof on our townhouse as well as refinishing the flat roof on our deck.    A gentleman named Leroy and his crew treated this house like it was their own.  They were careful, polite, considerate and honest.  Midway through the roof work Leroy noticed that our dryer vent was not connected and that lint was spewing into the attic.   Leroy sent me photos directly from his mobile phone and called to ask permission to make sure all the other vents in the attic were connected.   Talk about going above and beyond the call of duty. 

Regarding the second phase of the project: windows, siding and insulation of the exterior walls behind the siding:

We had the pleasure of meeting Kate and her assistant for phase two of the project immediately following the completion of phase one.  This is a company that knows how to manage a project to ensure there is always activity.  Kate and her crew were affectionately referred to as a team of home repair ninjas by me and my wife because they came in quietly and worked super efficiently and left the place looking better than ever when they arrived.   In the process of replacing the siding on our balcony, Kate demonstrated a keen sense of attention to detail when she ensured our door trim was recapped to match the rest of the siding.  Any other company might have left the old material in place to save time and labour but not this one. This is what customer service is all about!!!

Speaking of customer service, I was able to reach Sue at the office for immediate assistance with any questions whether it was about financial matters or the work.  No waiting, no call backs. 

John, your staff is a true credit to your company.   We are proud to endorse your company to our family and friends.    Although we never want anything to go wrong with our home in the future, we know if / when it does – we can confidently call on your company to come to our rescue.

Yours sincerely,

David and Nicoletta N.
Pickering, Ontario

 

Roofing Renovations

John McLellan Contracting,

I wanted to thank you and your workers for doing such a great job on the replacement of the shingles on my mansard roof.

You not only came when you said you would to do the job, but you also charged what you quoted. Your quote included what we needed to have done to make sure that our new roof would last 25 plus years.

I would highly recommend all of your services.

Thank you,

Carol L.
Pickering, ON

 

Roofing Renovations

October 05th, 2007

John and Staff,

Just a short note to express our written thanks so much for the great job your roofing crew preformed on our house on October 02, 2007. Even though the weather started out as rainy, that didn’t bother them or slow them down. They did a great job; worked well together, were very polite and considerate, and I enjoyed taking some pictures with our digital camera so that I could show them to Ron when he got home from work that night. The shingles on the roof look terrific and we are very pleased with the job.

Sincerely,

Ron and Zella S.

 

Roofing Renovations

May 23rd, 2006

Subject: Looking for a roofing Contractor?

I had a great experience with a roofing company which I would love to share. The roofing company is located in Durham Region.

The company is called John McLellan Contracting and they specialize in windows, roof replacement and the cleaning of eavestroughs. This would be a good referral for anyone living in the east end that is looking for a reputable professional to repair or change their roof. John and his staff took the time to educate me about the roof and gave me the best options to repair it. It was too late in the season to change the roof so John prepared it for the winter and promptly returned to change the roof this spring. I was very pleased with his services and would recommend him to anyone

If you are looking for any of the above services I mentioned, please feel free to contact me for the information.

Donna Sobers

Hearings Office, Screening Coordinator

 

Roof Renovations

August 22, 2002

Dear Mr. McLellan,

On behalf of the Ajax-Pickering Women’s Center and the Board of Directors, we would like to take this opportunity to thank you for making time to assess the water leak in the A.P.W.C’s eaves.

We would like to acknowledge Kate Sabo and Chris Mullet for their diligent efforts with having to determine the problem in the rain. With ongoing expenses of the Crisis Care Facility we are so thankful for their donated time and expertise.

We are grateful for community partners like John McLellan Contracting Inc. who are actively involved in working towards a strong and safe community for everyone. Thank you.

Sincerely,

Bonnie Porter
President
APWC Board of Directors

 

Vinyl Siding Renovations

June 21st, 2004

 In June of 2004, after obtaining several estimates we decided on hiring John McLellan Contracting Inc. to install our vinyl siding on the upper portion of our house. He not only gave us the best estimate, but also appeared to be the most knowledgeable and eager to please.

The work was started the week he agreed to and was done in a timely manner. His employees were friendly, courteous and took pride in their work. They went out of their way to do the little extras and everyday left the site completely clean. When the job was completed we received compliments from many friends and family. We were extremely pleased with the work and very glad we chose John’s company.

For any future work, we intend to check with John’s company first.

M. Merela
Whitby, ON
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Interior Renovations

March 13th, 2002

Dear Mr. McLellan:

Thank you so much for the outstanding job that you did installing my electric fireplace with mantle, along with the closet renovations. Not only was the finished product aesthetically pleasing, but also the construction work was solid and first rate. I was impressed by your ability to prevent future problems by anchoring the base and mantle surround so that it would be solid, thereby preventing future tile and floor damage. That was something that even fireplace companies had not anticipated.

Your team was, as usual, polite, clean and took great care not to damage any of the furnishings, even though they were working in tight quarters. Not only did Brad do a great job on the tile work, but his design suggestions were excellent and made the fireplace both elegant and realistic. I want to thank Ryan for not only helping me pick up the fireplace and the closet supplies, but for taking a large antique hutch to an antique dealer for resale.

The whole project went without a hitch and was on time, on target, and on budget. Your bathroom renovation last year, along with these present renovations has turned an ordinary apartment into one that is both elegant and functional.

Not only do I have no hesitation in recommending you to prospective clients. But I am also planning to have you do all my future interior and exterior renovations.

Thank you for an outstanding job.

Yours sincerely,

R. Hutchison M.D.
Toronto, ON

 

Interior Renovations

August 30th, 2002

Dear John,

You are to be congratulated for truly living up to your motto as being “A Man of his Word.”

Your company has personally done work in our home on numerous occasions. Without fail, you or your staff arrived when expected, gave a complete and very competitive quote, and completed the work in a professional and timely fashion.

Further, you have advanced my own professional standing with my clients who I invariably refer to you when they lease space that requires leasehold improvements. Without exception, upon completion of the work they are greatly satisfied and thank me profusely for recommending you.

It comes as no surprise to me that your company has continued to thrive and grow despite enormous competition… just keep doing what you’re doing- you do it so well!

Yours Sincerely,

Brent Lovely and Wendy Burgess
LeaseSMART
Pickering, ON

 

 

Skylight Renovations

John,

Not sure if you collect customer testimonials yet here’s mine:

When a skylight leaks action has to be taken quickly. There was panic in my voice when I called McLellan Contracting Inc. yet from the minute the phone was answered to the time the project was finished the level of professionalism and courtesy shown to me was bar none the best I’ve ever seen.

The quote was done quickly and accurately. The price estimated was the actual cost incurred for the project. Which McLellan Contracting there were no hidden charges or escalated fees. Contractors were on site when they said they would be and when they called 15 minutes ahead of time to ensure that I was home and prepared for their arrival, I knew I was in for a smooth installation.

The workmanship was beautiful and the attention to detail unbelievable. Careful consideration was given to the color of flashing and the finishing materials so that it would blend in with the design and décor of the house. Every piece of debris was picked up from my front lawn, roof top and living room carpet. The crew even wiped off finger prints from the new skylight and vacuumed off my existing skylight blind.

I can’t express how pleased I was with the service and delivery but do know that I will tell absolutely everyone who comes to my home and compliments me on my new, improved and non-leaking skylight. Call McLellan Contracting Inc. for all your contracting needs. It’s a beautiful experience!
Thanks so much to everyone of your group who worked on my project – I couldn’t be happier.

Tiny M.
Claremont, ON

 

 

Window and Drywall Renovations

December 23, 2007

To whom it may Concern,

I would like to recommend the services of John McLellan Contracting Inc. We contracted McLellan to install windows, repair water damage, replace siding and install insulation for weather protection. This was not an easy job. McLellan’s team replace 3 bay windows, replaced drywall, repaired and painting and did a thorough clean up on everything.

We found the McLellan staff to be punctual, courteous, reliable, professional, organized, and thorough. Most of all they all have experience and skills. They use the best materials, provide quality workmanship and it looks great. I would gladly recommend this contracting company to anyone who has a renovation or repair requirements. Feel free to contact me with any questions.

A special thank you to John and his staff for a job well done.

Mr. Ashley H.
Pickering, ON

 

Window Renovations

March 18th, 2005

To John McLellan and Staff,

I would like to thank you for there care you took in the installation of my new windows. I’m sure you have heard this from many clients, but your staff was so friendly, and accommodating. When I came home to see my new windows had been installed, I didn’t even have to vacuum. It’s like they’d never been there. The furniture was back in place and everything!

Thanks again for all the great service. I look forward to doing the rest of the house and continue to refer you to clients and friends.

Sincerely,

Judy F.
Ajax, ON

 

 

Window Renovations

Hi John,

I recently had my windows replaced by your company. I would like to let you know that I’m extremely happy with the completed job. The windows look great.

The crew, Kate, Jessie, and Alain were absolutely wonderful. They were very professional, polite, clean and treated and my home with the utmost respect. I will have no hesitation in recommending your company to friends in the future.

Thanks for a job really well done.

Margaret D.